Refund policy

Return Policy: We understand that returns can be inconvenient and costly. Therefore, we encourage our customers to carefully review product specifications and ask any questions prior to placing an order. Custom orders are final sale. Returns are only accepted in the following circumstances:

- Damaged or defective items: Please contact us within 10 days of receiving your order to report any damages or defects. We will work with you to arrange for a replacement or refund.

- Incorrect items: If you receive an incorrect item due to an error on our part, please contact us immediately for assistance.

Return Process: To initiate a return, please contact us within 10 days of receiving your order. Please note, custom orders do not qualify for a return except in the circumstances referred to above. Returns must be authorized in advance and include a return authorization (RA) number. Items returned without prior authorization may not be accepted.

Restocking Fees: Orders are subject to restocking fees determined on a case-by-case basis.